New to ARIN

What is ARIN?

The American Registry for Internet Numbers (ARIN) is responsible for the distribution and registration of Internet Protocol (IP) addresses and Autonomous System Numbers (ASNs) throughout its service region of Canada, the United States, and many Caribbean islands and other outlying areas.

Established in December 1997 as a Regional Internet Registry, ARIN is a nonprofit, member-based organization that facilitates a bottom-up Internet number resource policy process and advances the Internet through informational outreach.

Find out how you can get involved in the ARIN community.

Key Services Provided by ARIN

Registration Services

ARIN’s primary function is the registration of IP addresses and ASNs, collectively referred to as Internet number resources. These resources are delegated in a way to ensure global uniqueness. ARIN also operates directory services which allow the public to determine to whom those number resources are registered. This work includes:

  • The allocation, assignment, and transfer of all Internet number resources
  • Help desk operations over phone and email
  • Reverse delegation registration, maintenance of ARIN’s Whois service, the WhoWas historical registration database, and an Internet Routing Registry service within the ARIN service region

Technical Services

ARIN develops, implements, and supports both internal systems and community services like:

  • Customer web portal (ARIN Online)
  • Security services such as Cryptographic Authentication, DNS Security (DNSSEC), and Resource Public Key Infrastructure (RPKI)
  • RESTful Provisioning (Reg-RWS)
  • Whois and Registration Data Access Protocol (RDAP) directory services
  • Operational Test & Evaluation (OT&E) Environment

Organization Services

ARIN coordinates meaningful interaction between members, stakeholders, and the organization including:

  • Facilitation of the Policy Development Process (PDP) to include Public Policy and Members Meetings, maintaining email lists and publishing documents such as the Number Resource Policy Manual (NRPM)
  • Education through web content, outreach, and training
  • Annual elections for the ARIN Board of Trustees, ARIN Advisory Council, and Number Resource Organization Number Council
  • Community engagement via the ARIN Consultation and Suggestion Process (ACSP), website feedback button, and periodic customer satisfaction surveys

Answers to Commonly Asked Questions

I received correspondence from ARIN. What do I do next?

ARIN sends regular correspondence regarding payments due, annual validation of contact information, and confirmations for action taken on an account. Some common questions are:

  • How do I pay an invoice? To provide for an equitable, cost-recovery process, ARIN charges an initial transaction fee for the registration or transfer of IP addresses and ASNs, and an annual fee for ongoing registration services. To learn more about ARIN fees and paying your bill, visit the Fee Information Overview page.
  • How do I validate my Point of Contact (POC) record? In accordance with ARIN Policy (NRPM Section 3.6: Annual Whois POC Validation Policy), an email is sent to every POC in the Whois database. Each POC has a maximum of 60 days to respond that their Whois contact information is correct and complete. To learn more about POC validation, visit the POCs page.
  • How do I update my records in Whois? You can update your information in Whois using ARIN Online. Instructions for updating various types of records can be found on the POC Records and Organization Identifiers page.

How do I request or manage my Internet number resources?

Representatives of organizations that hold ARIN Internet number resources or plan to request Internet number resources use our online account management tools.

Through an ARIN account, individuals and organizations can manage all of their ARIN records, requests, and correspondence online. We are constantly developing and improving our web-based functionality. Check out our software release information and see what’s next as we continue to improve our service to the ARIN community. Listed below are some helpful links:

What do I do if I need information directly from ARIN?

If you need help securing information and statistics from ARIN, the following links may be helpful:

Can you help me understand the big picture and how ARIN fits in?

ARIN is a well-respected leader in the Internet community and plays a vital role in moving the Internet forward. The following links will help you understand how ARIN fits into the bigger picture:

Need Help?

Have a question? Reach out! If you have an ARIN account, you may submit questions by using the Ask ARIN feature when logged in to your account. Questions may be about anything ARIN related: policy process, meetings, elections, billing, etc., and will be routed to the appropriate department for response.

If you don’t have an account, you can submit general questions to info@arin.net. If you have a specific question about requesting or managing Internet number resources, you may contact ARIN’s Registration Services Department by phone at +1.703.227.0660. Registration Services hours are Monday through Friday, 7:00 AM to 7:00 PM ET. Please use the Tips for Calling the Help Desk page to prepare for your call.

Registration Services Help Desk
7:00 AM to 7:00 PM ET
Phone: +1.703.227.0660
Fax: +1.703.997.8844

Tips for Calling the Help Desk

Financial Services Help Desk
9:00 AM to 5:00 PM ET
Phone: +1.703.227.9886
Fax: +1.703.997.8708
billing@arin.net