Author: Adam Brenner
Submitted On: 26 April 2017
Description: When submitting a suggestion via https://www.arin.net/public/acsp/index.xhtml ARIN currently collects phone numbers as one of the required fields.
The page layout / user experience makes it unclear as to what is done with that information. Is the phone number published as part of the request? Is it used for internal purposes? What specifically is shared with the public when the attribution of "List me as Author?" Only first and last name? What about email?
Suggestion: Remove collecting of phone numbers as a required field. Enhance the current page and make it clear to the end user what will be shared to the public vs not shared when either attribution values (Anonymous or List me as author) is selected.
Value to Community: Enhanced user experience
Timeframe: Not specified
Updated: 18 September 2017
11 May 2017
Thank you for your suggestion, numbered 2017.12 upon confirmed receipt, that suggests ARIN make changes to the ACSP submission form.
We note two parts to your suggestion. The first is to remove the telephone number as a required field. The second is to add clarity about what is done with the collected information on the form.
We agree the form should be updated to clarify how the collected information is used, and we will be making those changes. Specifically, we will make it clear that only the author name is ever published, except in cases the author indicates they want to remain anonymous. We will also make it clear that the contact information is only used for internal ARIN staff purposes. Although we will need to retain the email address as a required field, we will make the telephone number optional. These changes will be made by Q3 of 2017.
Thank you for participating in the ARIN Consultation and Suggestion Process. Your suggestion will remain open until implementation.
18 September 2017
Thank you for your suggestion, numbered 2017.12 on confirmed receipt, asking that ARIN make changes to the ACSP suggestion form. We have completed this work by removing the telephone number as a required field and clarifying on the form that the contact information collected is used for ARIN internal staff purposes only.
Because this work has been completed, we are closing your suggestion. Thank you for your participation in the ARIN Consultation and Suggestion Process.