Author: Frank Bulk
Submitted On: 15 August 2014
Description: I'm very pleased how flexible ARIN staff is in receiving documentation in a variety of file formats and types.
This is suggestion is relatively minor but should be easy to implement: when ARIN staff attach an ARIN form to a ticket, such as an Office Attestation, rather than assume the ticket submitter has access to Microsoft Word (i.e. officer-attest.doc), perhaps an HTTP link to both Word and (editable) Adobe Acrobat documents can be provided, or attach both versions to the ticket.
Value to Community: Makes the form(s) more accessible to more of the community on more platforms and operating systems.
Updated: 09 September 2015
29 August 2014
Thank you for your suggestion, numbered 2014.24, regarding file formats used in attachments uploaded by ARIN staff in ARIN Online.
We are updating our procedures to ensure flexibility of file formats provided in ARIN Online tickets, based on preferences indicated by customers. We are also evaluating the inclusion of other file formats, such as PDF, in addition to MS-Word, as the default file formats for attachments uploaded in ARIN Online.
Thank you for participating in the ARIN Suggestion and Consultation Process. We will keep this suggestion open until it has been fully implemented.
09 September 2015
Going forward ARIN will be providing documents in Adobe PDF format since they provide the broadest platform compatibility. We are closing this suggestion now that a solution has been implemented. Please let us know if we did not understand or did not correctly implement your suggestion.