Current Job Openings at ARIN

Agile Project Manager

Apply: To apply for this opening, please e-mail your resume to jobs-agileprojectmgr@arin.net. All ARIN employees are currently working from home during the COVID-19 pandemic, with some opportunity for in-office time with prior approval. ARIN is planning for a hybrid work environment for the summer of 2022. This position will be required to periodically work in the office. Please note that this is an in-house position. Relocation not provided.

We are currently seeking an Agile Project Manager who will assist the Senior Program Manager to plan, lead, organize and motivate Agile project ARIN Engineering teams.

Job Description and Responsibilities

• Assist the ARIN Engineering team to achieve a high level of performance and quality, holding the Engineering teams accountable for their work, removing obstacles, and mentoring less experienced team members.
• Assist to define the project’s schedule and scope while balancing this with timely and regular value deliveries.
• Assist the Senior Program Manager with organizing and leading project status meetings.
• Help to deliver Agile projects that offer outstanding business value to the users.
• Iterate over work and processes, lead project demonstrations to be sure requirements are met, and adjust to meet business needs.
• Support many different levels of actors internal and external to the company with regards to Software Development needs.
• Support the product owners in managing communications with stakeholders, managing customer’s expectations for deliverables, and implementing an effective project governance system.
• Promote team empowerment through team-building techniques, ensuring each team member is making a meaningful contribution and fully engaged in the project.
• The APM may also be responsible for managing several concurrent high visibility projects. Will be accustomed to using Agile methods in a fast-paced environment that may spread across many business divisions.
• Adjust and adapt to accommodate change and be able to communicate those changes to the teams appropriately.
• Work strategically with management team to best define the project’s epics.
• Fully engage with projects, paying special attention to requirements to be sure they line up with internal business rules and number resource policy established by ARIN’s community.
• Requirements gathering to include full process analysis to identify areas that could be codified to increase staff efficiency.
• Provide back-up support for the Senior Program Manager.
• Ability to travel when required.
• Additional duties as assigned.

Background / Skills Required

• 4-year college degree in Business Administration, Computer Science or Information Systems, OR equivalent work experience.
• Knowledge of requirement gathering techniques.
• Listening skills to understand the business need and requirements necessary for completing the work.
• Ability to anticipate the needs of the departments.
• Analytical skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish present user requests from the underlying true needs, and distinguish solution ideas from requirements.
• Effective and concise written and oral communication, including analysis, preparation, and report presentation. Strong communication, organization, and interpersonal skills.
• Must have ability to communicate, motivate, and organize projects, frequently under deadline pressures.
• Knowledge of personal computers and PC applications.

Background / Skills Preferred

• Agile Experience with engineering Software Development Teams.
• An understanding of the engineering development cycle that focuses on Java/JavaScript-based tools in a Unix environment.
• Experience with Atlassian tools – particularly Confluence and JIRA.

Support Engineer

Apply: To apply for this opening, please e-mail your resume to jobs-supporteng@arin.net. All ARIN employees are currently working from home during the COVID-19 pandemic, with some opportunity for in-office time with prior approval. ARIN is planning for a hybrid work environment for the summer of 2022. This position will be required to periodically work in the office as needed. Please note that this is an in-house position. Relocation not provided.

We are currently seeking a Support Engineer who will provide first level end user support for ARIN systems and equipment, manage the user hardware and software lifecycle, and assist with the configuration, maintenance, monitoring, and tuning of Linux and Windows-based systems and services.

Job Description and Responsibilities

• Monitor the helpdesk queue, handling requests as they arrive in a timely manner.
• Provide end user assistance with ARIN-issued laptops, computers, software, and other equipment.
• Manage user software and operating system deployments, upgrades, and removals.
• Manage the user hardware refresh cycle.
• Manage our Jamf software.
• Manage user access, create and delete accounts, and monitor account privileges.
• Assist users in solving operational problems.
• Contribute to the day-to-day management of all macOS, Windows, and some Linux and Unix-based systems including performance monitoring and backups.
• Assist in the management of the Windows infrastructure, including Active Directory and Exchange.
• Monitor systems and make corrections or recommendations to resolve issues as they arise.
• Advocate for the software and hardware needs of our users.
• Help manage and update hardware for our member meetings.
• Provide expertise on macOS and Windows-based platforms and technologies.
• Perform other related duties as required and assigned.
• Ability and willingness to travel in accordance with the ARIN travel guidelines.

Background / Skills Required

• 2-year college degree, preferably in an information systems or computer science-related discipline OR equivalent combination of education and experience. In lieu of education, 1 year of systems administration or help desk experience.
• Knowledge of modern versions of macOS (10.15+) and Windows (10+).
• Strong familiarity with Jamf Pro.
• Ability to understand complex instructions and work independently.
• Ability to evaluate new hardware and software systems and make sound recommendations.
• Good interpersonal skills. Strong verbal and written skills.

Background / Skills Preferred

• Knowledge of Jamf Connect and Jamf Protect.
• Knowledge of Windows Server, Linux, and Unix server operating environments.
• Familiarity with scripting languages such as BASH, Python, Power Shell, and AppleScript.
• Familiarity with common Internet protocols such TCP/IP, IPv6, DNS, and HTTP.
• Familiarity with Ansible and DSC.

Data Security Analyst

Apply: To apply for this opening, please e-mail your resume to jobs-iss@arin.net. All ARIN employees are currently working from home during the COVID-19 pandemic, with some opportunity for in-office time with prior approval. ARIN is planning for a hybrid work environment for the summer of 2022. This position will be required, post pandemic, to periodically work in the office as needed.

We are currently seeking a Data Security Analyst who will be responsible for investigating, identifying, and deterring computer and network intrusions. This analyst will support and help maintain ARIN’s network security monitoring system. The Data Security Analyst will also develop methods and test for identifying known exploits and support efforts to protect ARIN assets. Further, the analyst will research and maintain proficiency in computer exploitation tools, attack techniques, procedures, and trends.

Job Description and Responsibilities

• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding.
• Evaluate and investigate alerts from ARIN’s network security monitoring system, modifying the alerts to better reflect ARIN’s network architecture and security priorities ensuring that security incidents are correctly identified and acted upon.
• Analyze packets and packet flows to identify security issues and to help troubleshoot network issues.
• Stay on top of current security topics and have a strong understanding of threats, vulnerabilities, and exploits on BSD, Linux, and Windows systems.
• Ensure that ARIN’s network security monitoring system rules are kept current, even if this requires writing customized alerts to hold us over until the alert feeds are updated.
• Work closely with other ARIN personnel to document procedures and changes. Participate as a core member of the security incident team.
• Evaluate system and network security, make recommendations for improvement, and perform preventative maintenance and apply security updates as required by ARIN policies and best common practices.
• Foster and encourage a strong, security-forward mindset amongst ARIN personnel.

Additional Duties

• Contribute to the design, building, and implementation of applications and systems as needed. Provide subject matter expertise on security issues related to Linux, Unix, and Windows based platforms and technologies.
• Perform other related duties as required and assigned.
• Ability and willingness to travel in accordance with ARIN travel guidelines.

Background / Skills Required

• Four-year college degree, preferably in a network security, information systems, or computer science related discipline OR equivalent combination of education and experience. In lieu of education, 4 years of network security experience may be substituted.
• Two or more years of job-related network security experience.
• In-depth understanding of operating systems, network/system architecture, protocols, and enterprise services, and enterprise architecture design.
• Expertise performing packet analysis.
• Ability to quickly script and parse data.
• Thorough understanding of threats, vulnerabilities, and exploits.
• Experience in monitoring, supporting, and managing complex Linux and Unix systems.
• Ability to understand complex instructions, explain complex topics to non-subject matter experts, and to work both independently and as part of a team.
• Superior organization and follow-up skills.
• Effective interpersonal skills. Strong verbal and written skills.

Background / Skills Preferred

• Familiarity with common Internet protocols such TCP/IP, IPv6, DNS, HTTP, and BGP.
• Familiarity with Suricata, Arkime, and Graylog.
• Familiarity with Python and Bourne Shell / BASH scripting.
• Familiarity with macOS and Windows system administration, network operations, and database administration.