Current Job Openings at ARIN

Customer Service Resource Analyst

Apply: To apply for this opening, please e-mail your resume to jobs-rsd@arin.net. This position will be designated under a hybrid work schedule and will be required to work in the ARIN Chantilly, Virginia office two days a week. Please note that this is an in-house position. Relocation not provided. Any offer of employment is contingent upon satisfactory completion of a background check, including references. Final candidates will need to complete a background check authorization form.

We are currently seeking a Customer Service Resource Analyst (CSRA) who will support ARIN’s customers by handling inquiries and processing requests related to resources and account services. This role may be filled at either the CSRA I or CSRA II level, depending on the candidate’s experience, skills, and demonstrated capabilities. The position provides high-quality customer service, ensures accurate resource management, and applies ARIN policies consistently. More experienced analysts are expected to handle complex requests, detect fraud, mentor junior staff, and contribute to operational improvements.

Job Description and Responsibilities

• Customer Interaction: Respond to customer inquiries and resource requests via ticketing, phone, and live chat with professionalism and courtesy.
  • CSRA II: Handle complex inquiries and provide detailed guidance related to policy interpretation.
• Data and Resource Management: Assist customers in managing account details and processing requests within ARIN systems. Ensure accuracy, completeness, and consistency of registry data.
• Policy Application: Apply ARIN policies and procedures consistently across all customer interactions.
  • CSRA II: Interpret policy in complex scenarios and support resolution of nuanced cases.
• Problem Resolution: Address and resolve issues related to customer accounts.
  • CSRA II: Escalate complex or unusual matters to management and assist in detecting and flagging potential fraudulent activity.
• Team Collaboration: Work collaboratively with peers and cross-functional teams to improve service delivery.
  • CSRA II: Provide guidance or informal mentoring to junior team members as needed.

Additional Duties

• System Proficiency: Develop proficiency with ARIN Online and effectively communicate system usage to customers.
• Technical Fluency: Build technical fluency in the use of Internet number resources (IPv4, IPv6, ASNs).
• Travel: Demonstrate willingness to travel up to 10% in accordance with ARIN guidelines.
• Schedule: Availability to work early mornings, evenings, weekends, or swing shifts as scheduled.

Background/Skills Required

• Customer Service: Strong orientation with a focus on professionalism and accuracy.
• Communication: Excellent verbal and written communication skills.
• Research: Ability to research, analyze, and verify customer-provided information.
• Education and Experience:
  • CSRA I: At least one year of experience in a technical customer service role OR an associate’s degree in a related field.
  • CSRA II: Two or more years of experience in a technical customer service, IP administration, or similar role OR a related technical degree.

Background/Skills Preferred

• Advanced Education: Bachelor’s degree in a related field or equivalent professional experience.
• Industry Experience: Work experience at an Internet Service Provider (ISP) or in a similar technical environment.
• Technical Knowledge:
  • Basic understanding of TCP/IP protocols and network routing principles.
  • Preferred: Intermediate understanding of the TCP/IP protocol suite, specifically subnetting, CIDR, and routing.

Physical Requirements

• Moderate physical activity with the ability to type and perform repetitive motions.
• 75% of time looking at computer screen.

Government Affairs Analyst

Apply: To apply for this opening, please e-mail your resume and cover letter to jobs-gad@arin.net. This position will be designated under a hybrid work schedule and will be required to work regularly in the ARIN Chantilly, Virginia office when not on company travel. Candidate must be legally authorized to work in the United States without employer sponsorship. Please note that this is an in-house position. Relocation not provided. Any offer of employment is contingent upon satisfactory completion of a background check, including references. Final candidates will need to complete a background check authorization form.

We are currently seeking a Government Affairs Analyst to support ARIN’s engagement with governments and intergovernmental organizations across the ARIN region and globally. This position will help strengthen ARIN’s relationships with policymakers, promote government participation in the ARIN Policy Development Process, and represent ARIN in international discussions on Internet governance.

Please note that this position will involve substantial travel (up to 50% of the time).

Job Description and Responsibilities

• Implement strategic plans to build and maintain ARIN’s relationships with governments and intergovernmental organizations.
• Provide analysis and advice on Internet number resource policy as it relates to governmental and intergovernmental activities.
• Articulate and advance ARIN’s positions on strategic objectives to governments, treaty organizations, and other stakeholders.
• Represent ARIN in meetings, conferences, and public forums; prepare and deliver briefings on Internet number resource issues.
• Develop and maintain strong relationships with stakeholders across governments, the private sector, civil society, and the technical community.
• Monitor and participate in discussions within treaty organizations (e.g., ITU, CITEL) and technical forums (e.g., NANOG, IETF).
• Track developments in global Internet policy and prepare reports and recommendations for ARIN leadership.
• Exercise sound judgment in representing ARIN’s interests and ensure compliance with organizational ethics and confidentiality requirements.
• Travel internationally as required.

Additional Duties

• Study publications, periodicals, mailing lists, and other news sources to keep informed of relevant changes in the Internet industry; apply that knowledge to work. Create relevant reports as needed.
• Perform other related duties as required and assigned.

Background/Skills Required

• Bachelor’s degree in international relations, political science, or a related field; or equivalent work experience.
• Minimum 3 years of professional experience in policy development, with emphasis on Internet, telecommunications, or technology policy.
• Demonstrated ability to work effectively in intergovernmental or multilateral policy settings.
• Strong written and verbal communication skills, including public speaking and presentation skills.
• Ability to analyze complex policy and technical issues and provide clear, actionable recommendations.
• Willingness and ability to travel internationally (up to 50%) and obtain/maintain a valid passport.

Background/Skills Preferred

• Advanced degree in political science, international relations, public policy, or related field.
• Knowledge of Internet technologies, including IP addressing, DNS, and Internet governance structures.
• Familiarity with treaty organizations such as the ITU, CITEL, and with the RIR/ASO global policy processes.

Physical Requirements

• Moderate physical activity with the ability to type and perform repetitive motions.
• 75% of time looking at computer screen.

Associate General Counsel

Apply: To apply for this opening, please e-mail your resume and cover letter to jobs-legal@arin.net. This position will be designated under a hybrid work schedule and will be required to work regularly in the ARIN Chantilly, Virginia office. Please note that this is an in-house position. Relocation not provided. Any offer of employment is contingent upon satisfactory completion of a background check, including references. Final candidates will need to complete a background check authorization form.

We are currently seeking an Associate General Counsel who will be responsible for providing a broad range of legal services in support of ARIN’s mission. This role partners closely with the General Counsel and Deputy General Counsel, advising on contracts, privacy matters, compliance, fraud investigations, and governance. The successful candidate will bring sound judgment, strong analytical skills, and the ability to navigate complex legal and regulatory issues in a collaborative, fast-moving environment.

Job Description and Responsibilities

• Contracts and Transactions: Review, draft, and negotiate vendor contracts, terms of service, and related agreements to protect ARIN’s interests.- Privacy and Compliance: Monitor and analyze privacy laws, emerging legislation, and regulatory trends that may affect ARIN’s operations; advise internal stakeholders accordingly.
• Legal Research and Writing: Conduct thorough legal research and prepare clear, concise analyses, memoranda, and reports on a wide variety of legal topics.
• Governance Support: Provide legal support to ARIN’s Advisory Council, including attending meetings and preparing documentation as needed.
• Fraud and Dispute Matters: Assist with investigations of suspected fraud, hijacking, or other misuse of ARIN’s registry services; review claims of rights to registrations.
• Cross-Functional Counsel: Advise ARIN staff on the legal sufficiency of documentation and support effective risk management practices across the organization.
• General Counsel and Deputy General Counsel Support: Track assigned matters, ensure timely responses, and contribute to the overall effectiveness of the legal department.

Additional Duties

• Travel: Represent ARIN at meetings and industry conferences as may be needed from time to time to include Advisory Council meetings held 2-3 times per year.
• Other general legal matters as assigned.

Background/Skills Required

• Minimum of 5-10 years of experience as a practicing attorney, preferably with significant in-house or government experience.
• Juris Doctor (J.D.) degree from an accredited law school.
• Active license to practice law in Virginia (Virginia State Bar), or alternatively can hold an active status corporate counsel certificate with the Virginia State Bar.
• Demonstrated expertise in contract review, drafting, and negotiation.
• Strong research, analytical, and problem-solving skills with proven ability to provide practical, business-focused advice.
• Exceptional writing and editing ability with attention to detail.
• Excellent communication and interpersonal skills, capable of interacting effectively with executives, staff, and external stakeholders.
• Ability to manage multiple priorities under tight deadlines while maintaining high quality and professionalism.
• Commitment to collaboration, integrity, and ARIN’s mission.

Background/Skills Preferred

• Law journal, clerkship, or other substantial legal writing experience.
• Familiarity with corporate governance, regulatory filings, and compliance programs.
• Experience with online legal research tools and the PACER system.
• Knowledge of privacy law and related issues, including data protection frameworks.
• Prior experience working in the Internet, technology, or nonprofit sectors.

Physical Requirements

• Moderate physical activity with the ability to type and perform repetitive motions.
• 80% of time looking at computer screen.

Security Engineer

Apply: To apply for this opening, please e-mail your resume to jobs-security@arin.net. This position will be designated under a primarily offsite work schedule but will be required to periodically work in the ARIN Chantilly, Virginia office. Please note that this is an in-house position. Relocation not provided. Any offer of employment is contingent upon satisfactory completion of a background check, including references. Final candidates will need to complete a background check authorization form.

We are currently seeking a Security Engineer who will be responsible for the security aspects of building, configuring, monitoring, and reporting on a wide array of complex systems, hosts, and network devices.

Job Description and Responsibilities

• Proactively evaluate system and network security, make recommendations for improvement, perform preventive maintenance, and apply security updates as required by ARIN policies. Implement security practices and procedures in accordance with established guidelines.
• Implement Defense in Depth principles and technology in security engineering design and implementation.
• Assist with maintaining and evidence collection for organization-wide compliance initiatives.
• Assist the development and oversee the implementation of information security policies, strategic plans, and security initiatives that include security classification/categorization, risk and vulnerability assessments, security controls design and implementation, incident response, business continuity, security awareness, network and application security, and security audits.
• Evaluate, design, and establish monitoring mechanisms for performance, security, capacity, and maintenance. Monitor systems and make corrections or recommendations to resolve issues as they arise.
• Review and assess information security events and logs via security information/event manager.
• Provide on-call security support for all critical networks and systems on a rotating basis.

Additional Duties

• Contribute to the design, building, and implementation of applications and systems as needed. Provide subject matter expertise on security issues related to Linux, Unix, macOS, and Windows-based platforms and technologies.
• Perform other related duties as required and assigned.
• Ability and willingness to travel in accordance with ARIN travel guidelines.

Background/Skills Required

• Four-year college degree, preferably in an information security or computer science-related discipline OR equivalent combination of education and experience. In lieu of education, four years of information security experience may be substituted.
• 5-7 years of job-related experience supporting Linux or Unix environments, focusing on security practices.
• Extensive experience in monitoring, supporting, and managing complex Linux and Unix systems, especially Red Hat/CentOS systems.
• Have experience with Suricata, Arkime, Graylog, OpenBSD’s PF, F5, and FortiMail antispam appliances, as well as endpoint protection for Windows, Linux, and macOS.
• Experience with maintaining SOC 2 and PCI compliance and evidence gathering.
• Ability to understand complex instructions and work independently.
• Good interpersonal skills. Strong verbal and written skills.

Background/Skills Preferred

• Familiarity with common Internet protocols such as TCP/IP, IPv6, DNS, DNSSEC, SMTP, and HTTP.
• Familiarity with git, Ansible, macOS, Windows, network operations, and database administration.
• Strong Python and Bourne shell scripting experience.

Physical Requirements

• Ability to pick up and maneuver computer equipment weighing 20-40 pounds.