Service Issue Reporting Options at ARIN

Posted: Wednesday, 20 May 2020

As part of our ongoing commitment to customer excellence, ARIN is pleased to announce a new “Service Issue Reporting” feature that allows our customers to report any issues with ARIN services via a link found in the footer of every page of the ARIN website. In addition to our internal service monitoring, ARIN monitors for these customer reports on a continuous (24/7/365) basis and will escalate any reported service issues for prompt resolution.

Also, customers who wish may still report service issues through our Registration Services Help Desk at +1.703.227.0660, during regular business hours (Monday through Friday, from 7:00 AM to 7:00 PM ET).

Regards,

John Sweeting
Chief Customer Officer
American Registry for Internet Numbers (ARIN)