Posted: Friday, 10 May 2019
At approximately 4:00 PM EDT on 9 May our monitoring systems alerted us that our telephone line was non-responsive. We immediately notified customers via an announcement pop-up on our website. Since that time we have been aggressively troubleshooting the issue with our service providers. We apologize for the inconvenience and encourage customers to reach out via Ask ARIN in their ARIN Online accounts to contact Registration or Financial Services if you require immediate assistance.
Chief Technology Officer
American Registry for Internet Numbers (ARIN)