ARIN Customer Satisfaction Survey Now Open

Posted: Monday, 10 February 2014

From 10 - 21 February, ARIN will be conducting a customer satisfaction survey to determine the current level of customer satisfaction with ARIN services and inform a path forward to make future improvements.

Working together with a marketing research firm, Rockbridge Associates, we have developed a survey that will help us assess our performance in all areas of the organization, including Engineering, Registration and Financial Services, Policy Development, and Communications.

The survey should only take around 15 minutes to complete and is available at:

We will be randomly selecting winners to receive a Nexus 7 tablet during the survey period. If you would like to participate, please provide your name and an email address on the final page of the survey. This information will only be used for the purposes of randomly selecting and contacting survey prize winners. The names of winners will be announced.

Your feedback is important to us, and we value your time to help ARIN improve services to you.


Richard Jimmerson
Chief Information Officer
American Registry for Internet Numbers (ARIN)