2020.5: Service Availability Page

Suggestion

Author: Anonymous   
Submitted On: 10 February 2020

Description:

ARIN should create and maintain a publicly available status page for their services. This status page should reflect the current operational status of ARIN’s services including but not limited to ARIN Online, all aspects of RPKI, Whois, RDAP, IRR, Regrws, hostmaster email, DNS, and all aspects of OTE.

Ideally, the status page would reflect each service component individually with a colored indicator such as red for complete service outage, yellow for service degradation, and green for service operating normally.

Additionally, the status page should link to publicly available post-incident reports.

Value to Community: As ARIN has both planned and unplanned outages, a status page provides the community which is dependent on ARIN for technical services a quick method to determine information necessary for troubleshooting operational issues, especially during non-business hours when ARIN plans most of its scheduled maintenance. This status page would also provide the community transparency into ARIN’s technical operations, earning trust and building confidence for those dependent on ARIN for their technical needs.

Timeframe: Not specified

Status: Confirmed   Updated: 10 February 2020

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