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ACSP Suggestion 2017.7: Replacement of Jabber for Remote Participation

Suggestion

Author:
Scott Leibrand
Submitted On:
3 April 2017

Description: For the last ~10 years, ARIN's remote participation has been based on Jabber. Over that time, Jabber support has degraded and fallen behind what users generally expect of IM. In particular, it is quite difficult to get Jabber set up, to the point where I've given up and won't be remotely participating on Jabber for ARIN 39.

I would recommend that ARIN consider switching to a more modern IM service like Slack for future ARIN meetings. Having set up Slack services for public and semi-public purposes, I can attest that doing so would be easier for everyone involved (ARIN and the remote participants) than the current system. And if Slack is not suitable for some reason, there are many other IM services now that would also work better than Jabber. Alternately, ARIN might consider simply using a web-based chat service alongside the webcast and/or transcript.

Value to Community: Replacing Jabber would allow more people to remotely participate in ARIN meetings, and would reduce the setup burden on everyone involved.

Timeframe: Not specified

Status:
Open
Updated:
29 June 2017

Tracking Information

ARIN Comment

19 April 2017

Thank you for your suggestion, numbered 2017.7 upon confirmed receipt, to replace Jabber as our remote participation chat service at ARIN meetings.

We agree it is time to replace the use of Jabber at ARIN meetings with a more modern chat application, especially considering feedback that it has caused a member of the community to decide not to participate remotely. We will review available options, including Slack, to determine their ease of use and availability over IPv6 between now and our next Public Policy Meeting in October with the goal of having Jabber replaced by that time.

Thank you for participating in the ARIN Consultation and Suggestion Process. Your suggestion will remain open until implemented.

ARIN Comment

29 June 2017

As previously stated, we are working on replacing jabber with a more user friendly service that supports both IPv4 and IPv6. As of today, a replacement service has not been identified. With registration for the October 2017 ARIN meeting opening this week, we will still list jabber as the communications tool for remote participation. If we are able to make the change between now and the October 2017 meeting, we will reach out directly to those who have already registered for remote participation with updated information.

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