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Current Job Openings at ARIN

Overview

Employees describe ARIN as offering a supportive, casual and flexible work environment that provides an atmosphere of continuous learning while being responsive to the community we serve.

ARIN offers competitive salaries, comprehensive benefits, training and education. In lieu of stock options (we are a nonprofit, membership association), we have a generous 401k retirement plan. Eligible employees received a 14% fully-vested employer match in both 2013 and 2014.

Director of Registration Services Department

Application Information

To apply for this opening, please email your resume to jobs-rsddirector@arin.net or fax your resume to our offices in Chantilly, VA. Our fax number is 703.263.0111. You must include a desired salary range in order to be considered.

This is an in-house position - no full-time telecommuters, no consultants.  Relocation not provided.

The Director of Registration Services is responsible for the overall development, direction and operation of the Registration Services Department, which performs ARIN's core function as a Regional Internet Registry of overseeing the allocation and registration of Internet Number Resources. As a member of the senior management team, work closely with the COO and CEO, serving as the focal point for coordinating, implementing and communicating ARIN's regional policies, as well as global policies, for number resource distribution.

Job Description and Responsibilities

Manage and direct the department's execution and delivery of ARIN's core function: to provide Internet Number Resources (IPv4, IPv6, and ASNs) and related technical services to Internet Service Providers (ISPs) and other enterprise customers within the ARIN region for their network operations and growth.

Implement and manage ARIN's community established public policies; monitor and ensure policy compliance, evaluate policy effectiveness and impact, and make recommendations to the community as needed.

Lead ARIN's efforts in fraud detection, prevention, and resolution. Collaborate closely with ARIN's legal team to bring to closure and/or escalate to law enforcement as necessary.

Oversee the maintenance of ARIN registration data; including the responsibility of ensuring the integrity of all updates to the ARIN registry.

Ensure the highest possible levels of customer service. This includes monitoring communications of ARIN staff with customers, handling customer escalations, and spot auditing of resource request tickets.

Participate in the development and planning of ARIN's annual strategic plan for presentation to the Board of Trustees. Determine the strategic direction of the department in conjunction with the overall company strategic plan, and produce an annual work plan, that includes implementation of relevant strategic objectives.

Develop and maintain department budget, exercising fiduciary control and responsibility for the department.

Oversee department resources essential for the professional and consistent operation of the department including the development of redundancy and contingency plans. Propose future goals and performance standards for the department and determine and recommend needed resources to accomplish goals.

Hire, train, and manage department staff.  Assess and develop staff members on an ongoing basis to provide continuity of managerial and specialized skills.  Perform formal and informal appraisals for all direct reports, including 90 day review after hiring, 6 month informal review and annual performance appraisal.

Set in place a plan for succession management – short-term and long-term. Identify and mentor staff members with potential for promotion and future leadership positions.

Adhere to company ethics policy. Set standard of ethical conduct for department staff by exhibiting high ethical principles at all times. Report any incidents of unethical behavior or possible fraud to the Director of HR and Administration, the COO or the President/CEO. Provide a written quarterly statement of any such activities.

Stay abreast of technological developments relevant to Internet Protocol and industry business in order to adjust and grow as needed. Maintain and enhance technical fluency and knowledge by studying publications, periodicals, and mailing lists and through continuing education and training classes. 

Ability and willingness to travel in accordance with ARIN travel guidelines.

Background and Skills Required

Bachelor's degree in course of study relevant to position OR equivalent work experience. 

Eight to ten years of relevant experience in a technical support function, preferably in an Internet environment. Minimum of five years of relevant management experience in a technical support and/or customer service environment, preferably in a senior role.

Solid understanding of Internet operations, applications, and protocols.

Demonstrated creativity and leadership in problem-solving and execution.

Demonstrated ability to manage people and projects successfully, particularly in a team oriented environment.

Strong and effective oral and written communication. Excellent presentation skills.

Superior organizational and interpersonal skills.

Skills Preferred

Knowledge and understanding of subnetting, network routing, CIDR, and TCP/IP protocol suite. Some familiarity with legal documents; such as asset purchase agreements and bills of sale for the transfer of organization assets.

Resource Analyst

Application Information

To apply for this opening, please email your resume to jobs-resanalyst@arin.net or fax your resume to our offices in Chantilly, VA. Our fax number is 703.263.0111. You must include a desired salary range in order to be considered.

This is an in-house position - no full-time telecommuters, no consultants.  Relocation not provided.

Experience level:  Mid to Senior level

The Registration Services Department is responsible for issuing Internet number resources (IPv4 and IPv6 addresses and Autonomous System Numbers) to its members and customers. The Resource Analyst analyzes and processes requests for Internet number resources, as well as other operational requests and answers Help Desk phone calls and emails. The Resource Analysts work closely with the department director and senior staff, as well as the rest of the Registration Services team members to accomplish their mission.

Job Description

Analyzes requests to transfer authority of Internet number resources as a result of merger, acquisition, or company reorganizations.

Analyzes requests for Internet Protocol (IP) addresses and Autonomous Systems Numbers (ASNs). Deals directly with customers via web, email and telephone. Duties include supporting on-going projects with other team members. Well-developed verbal and written communication skills required for interaction with customers and various levels of management/engineers.

This is a great opportunity to advance your knowledge of the Internet. ARIN is a key organization in the Internet community and is seeking a self-motivated and detail-oriented person with strong analytical skills to join our staff.

Required skills

Four-year college degree or equivalent combination of education and experience. At least five years of technical customer service experience, preferably with an ISP or in a related environment. Background and working knowledge of TCP/IP, BGP, reverse DNS, and other networking skills.

Travel may be required.

Good interpersonal skills. Strong written and oral communication skills.

Desired Skills

Experience with sales agreements, merger & acquisition documentation, and other title-related work may increase our interest in you as a job candidate. Experience as a paralegal may also increase your value as a candidate.

Network Administrator

Apply: To apply for this opening, please email your resume to jobs-networkadmin@arin.net or fax your resume to our offices in Chantilly, VA. Our fax number is 703.263.0111. Please note that this is an in-house position - no full-time telecommuters, no consultants. Relocation not provided.

We are currently seeking a Network Administrator who will be responsible for the configuration, maintenance, and tuning of complex Internet connected multi-site network.

Job Description and Responsibilities

  • Perform the installation of network hardware. Configure routers, switches, and other network hardware in accordance with established guidelines. Responsible for the day-to-day management of the network environment.
  • Monitor and tune the network to ensure optimum performance in accordance with established guidelines.
  • Proactively evaluate network security, make recommendations for improvement, perform preventative maintenance and apply security updates as required by ARIN policies. Implement security practices and procedures in accordance with established guidelines.
  • Evaluate and make recommendations on network hardware and software products based on an assessment of operating requirements.
  • Participate in the formulation, development, implementation of applications and systems as needed. Provide subject matter expertise on inter-networking and routing related technologies.
  • Provide-on-call support for all critical network and system operations on a rotating basis. Provide secondary, escalated tier support for all network-based problems.

Background and Skills Required

  • Four-year college degree, preferably in an information systems or computer science related discipline OR equivalent combination of education and experience. In lieu of education, 3 years of network engineering experience in a service provider environment may be substituted.
  • At least 4 years of job-related experience support complex computer and network systems.
  • Experience in monitoring, supporting, and managing complex networks.
  • Ability to evaluate new hardware and systems; and make sound recommendations.
  • Good interpersonal skills.
  • Strong verbal and written skills.

Background and Skills Preferred (good to have)

  • Familiarity with various operating environments, shell scripting, Perl/Python, and RPSL.
  • Familiarity with UNIX system administration. Windows system administration and database administration.

Security Engineer

Apply: To apply for this opening, please email your resume to securityeng@arin.net or fax your resume to our offices in Chantilly, VA.  Our fax number is 703.263.0111. Please note that this is an in-house position - no full-time telecommuters, no consultants. Relocation not provided.

We are currently seeking a Security Engineer who will be responsible for analyzing existing and future systems, reviewing security architectures, and developing solutions that integrate information security requirements to proactively manage information protection.

Job Description and Responsibilities

  • Proactively evaluate system and network security, make recommendations for improvement and perform preventive maintenance and apply security updates as required by ARIN policies Implement security practices and procedures to in accordance with established guidelines.
  • Provide Defense in Depth principles and technology in security engineering designs and implementation.
  • Develop, plan, assist, and oversee the implementation of information security policy, strategic plans, and security initiatives that include: security classification/categorization, risk and vulnerability assessments, security controls design and implementation, incident response, business continuity, security awareness, network and application security, and security audits.
  • Evaluate, design and establish monitoring mechanisms for performance, security, capacity and maintenance. Monitor systems and make corrections or recommendations to resolve issues as they arise.
  • Review and assess information security events and logs via security information/event manager.
  • Provide on-call support for all critical network and system operations on a rotating basis.

Background and Skills

  • Four-year college degree, preferably in an information systems or computer science related discipline OR equivalent combination of education and experience. In lieu of education, 4 years of Unix System Administration experience or 6 years of Windows experience may be substituted.
  • Job-related experience supporting Redhat / Centos Linux and other Unix and Linux environments focusing on security practices.
  • Comprehensive knowledge of Linux and other Unix-like operating environments, including extensive knowledge of Bourne/Perl/Python and other scripting languages.
  • Proven experience in monitoring, supporting, and managing complex Linux and Unix systems.
  • Ability to understand complex instructions and work independently.
  • Good interpersonal skills.
  • Strong verbal and written skills

Background and Skills Preferred (good to have)

  • Familiarity with common Internet protocols such TCP/IP, IPv6, DNS, HTTP and BGP.
  • Familiarity with Windows system administration, network operations and database administration.

Junior and Senior Software Test Engineers – Software Integration

Apply: To apply for this opening, please email your resume to jobs-qa@arin.net or fax your resume to our offices in Chantilly, VA. Our fax number is 703.263.0111. Please note that this is an in-house position - no full-time telecommuters, no consultants. Relocation not provided. Please specify if you are applying for the Junior or Senior role.

We are currently seeking Senior and Junior Software Test Engineers with an emphasis on web application testing to join our very dynamic engineering team. This engineer will be working on systems that serve the very core of the Internet and whose technology is highly visible within the Internet Community. 

Job Description and Responsibilities

  • Design, develop and support software that tests our customer-facing and internal web applications, web services and other back-end systems related to Internet number resource management, Whois, DNS and the routing public key infrastructure.
  • Participate in the design and development of our Selenium-based testing framework and internal testing tools.
  • Perform exploratory testing that informs and enhances automated software test development.

Background / Skills Required

  • 5+ years of Java experience for Seniors, 1+ of Java experience for Juniors
  • Experience with JBoss AS or other Java EE containers.
  • Working knowledge of SQL

Background / Skills Preferred

  • 4-year college degree preferably in an information systems or computer science related discipline OR equivalent combination of education and experience.
  • 2 years of job-related experience in a DevOps or QA group.
  • Knowledge of Selenium/Webdriver
  • Experience with Puppet, Foreman or other tools for automating configuration management
  • Experience with Ruby or other scripting languages
  • Familiarity with common Internet protocols

Systems Administrator

Apply: To apply for this opening, please email your resume to jobs-sysadmin@arin.net or fax your resume to our offices in Chantilly, VA. Our fax number is 703.263.0111. Please note that this is an in-house position – no full-time telecommuters, no consultants. Relocation not provided.

Job Description and Responsibilities

You will be responsible for the configuration, maintenance, monitoring and tuning of a complex system of networked Linux and Unix systems and services including high performance clusters, storage and backup systems.

You will be contributing in the following areas: 

  • Perform the installation and upgrades of Linux and Unix based hardware and software. Configure servers, workstations and routers in accordance with established guidelines. Responsible for the day-to-day management of all Linux and Unix systems.
  • Manage user access, create and delete system accounts and monitor account privileges.  Assist users in solving operational problems.
  • Pro-actively evaluate system security, make recommendations for improvement and perform preventive maintenance and apply security updates as required by ARIN policies Implement security practices and procedures to in accordance with established guidelines.
  • Provide technical administration of all DNS zones managed by ARIN.
  • Evaluate, design and establish monitoring mechanisms for performance, security, capacity and maintenance. Monitor systems and make corrections or recommendations to resolve issues as they arise. 
  • Establish, manage, and supervise disaster recovery process in accordance with established guidelines.
  • Evaluate and make recommendations on hardware and software products based on an assessment of operating requirements. 
  • Contribute to the design, build, test, and implementation of applications and systems as needed.  Provide subject matter expertise on Linux and Unix based platforms and technologies.
  • Provide on-call support for all critical network and system operations on a rotating basis.
  • Provide backup support for network operations, Windows and database system administration.

Background / Skills Required

  • 4-year college degree preferably in an information systems or computer science related discipline OR equivalent combination of education and experience. In lieu of education, 4 years of Unix System Administration experience may be substituted.
  • At least 2 years of job-related experience supporting Red Hat / CentOS Linux and other Unix and Linux environments. 
  • Strong knowledge of Linux and other Unix-like operating environments including good knowledge of various scripting languages, such as Bourne shell and Python.
  • Proven experience in monitoring, supporting, and managing complex Linux and Unix systems.
  • Ability to understand complex instructions and work independently.
  • Ability to evaluate new hardware and software systems and make sound recommendations.
  • Good interpersonal skills.  Strong verbal and written skills.

Background / Skills Preferred (good to have)

  • Familiarity with common Internet protocols such TCP/IP, IPv6, DNS, HTTP and BGP.
  • Familiarity with Windows system administration, network operations and database administration.