Frequently Asked Questions -
Billing / Financial Services

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Payments/Billing:

What types of payment does ARIN accept to pay an invoice?
Check, American Express, Master Card, Visa, Discover, or Wire Transfer.
Where do I send my check payment?
American Registry for Internet Numbers
P. O. Box 79010
Baltimore, Maryland 21279-0010
How can I pay using a credit card?
Payments to be processed by using a credit card may be processed online using the appropriate billing form.  ARIN does not accept credit card payments by phone.
Is the Billing Account Form required if I am an existing customer?
Yes, anytime a ticket number is generated and approved for resources, the billing form is the communication tool to advise Financial Services Department that an action is required either to prepare an invoice or payment.
Does ARIN accept purchase orders for payment?
ARIN does not accept purchase orders as the equivalent of payment.  If a purchase order is provided it will be notated on the invoice.
Does ARIN accept pre-payments?
ARIN does not accept pre-payments.  Any payments received for any amount other than what is stated on the invoice will be returned.
What is the invoice period?
The billing period is on an annual basis, from the month in which the resource was issued.
Example:  If a resource was issued in May 2006, the period of coverage would be good through May 2007.
How will the renewal invoice be delivered?
E-mail is the primary format of delivery.
When will the invoice be sent?
The invoices are generated 60 days in advance of the anniversary month.
Example:  If a resource was issued May 2006, the invoice would have been generated in March 2006.
Can invoices be viewed online?
At this time, invoices are not available online.
How many invoices may be paid at one time with a credit card?
Invoices may only be processed one at a time.
Can you list the IP Blocks or AS number on the invoice?
At this time that capability is not available to list an organization's entire resource list.  Resources registered to your organization can be located through the ARIN WHOIS Search. If you need help in using WHOIS, please see the WHOIS Help page.

Point of Contacts:

How can Billing Points of Contacts be changed?
An online form has been provided to update the contact information.
Is a password necessary to change the billing contact information?
No password is required to update the billing information at this time. 

Registration Service Agreement (RSA):

Is it required that an existing organization complete a new RSA?
An existing organization that is requesting for additional resources from ARIN under the already existing ORG ID is not required to submit a new RSA.  If an existing organization is requesting resources under a new Organization Identifier (ORG ID), a newly executed RSA is required.